Are OHM ESSENTIALS products vegan? Yes, all of our products are vegan. We used all-natural, ethically sourced ingredients from India and all over the world, and our testing methods are 100% cruelty free!
Why does my Whipped Butter have air pockets in it? All of our products are made and assembled by hand. The jarring of our butter products is a difficult process due to its thick consistency, which tends to leave air pockets in the butter. Until the business grows and we are able to afford an automated tool for jarring, the air pockets will remain. We assure you that this does not affect the integrity of the product.
Why is the top layer of my Exfoliating Red Bean Scrub a different color? All of our products are made and assembled by hand. The Exfoliating Red Bean Scrub is whipped on a high speed to achieve the smooth consistency of the finished product. At times, air bubbles get trapped and float to the top after the jar has been sealed, causing a foam-like layer. Until the business grows and we are able to afford an automated tool for jarring, this foam layer may appear. We assure you that this does not affect the integrity of the product.
The consistency of my butter is extremely firm? Naturally occurring Mango Butter has a firm consistency. When stored in cool areas, like cocoa and shea butter, it hardens. This is the natural form of raw butters and nothing to be concerned about. Scrape butter using the tool provided or your fingernails and rub between your palms to melt and apply.